Crypto Exchange comparison
Cointree vs Crypto.com
Cointree and Crypto.com both let you buy and sell crypto in Australia, but they serve very different crowds. Cointree is a homegrown Aussie exchange built for serious investors who want tax reports and SMSF accounts. Crypto.com is a global powerhouse that throws in a prepaid Visa card, 24/7 support, and a much wider range of deposit methods — but it won't generate an Australian tax statement for you.
Choose
Cointree
if…
- ›You want an Australian tax statement and CGT calculator built into the platform — Cointree provides both, Crypto.com doesn't
- ›You need an SMSF or trust account for your crypto investing — Cointree supports all three (individual, company, trust, SMSF)
- ›You prefer a local team with phone and live chat during Australian business hours
- ›You want to integrate with Sharesight or Navexa for portfolio tracking — Cointree supports both integrations
Choose
Crypto.com
if…
- ›You want to fund your account with a credit card, debit card, Apple Pay or Google Pay — Crypto.com accepts all of them
- ›You need 24/7 customer support via live chat, not just a few hours a day
- ›You want free research reports and a desktop trading platform alongside the mobile apps
- ›You're happy to start with no minimum deposit and buy as little as $1 of crypto at a time
Where they differ
| Fact | Cointree | Crypto.com |
|---|---|---|
| Australian tax statement | Yes | No |
| Minimum initial deposit | $25 | $0 |
| Deposit methods | PayID, Osko, crypto, cash via convenience stores | PayID, NPP bank transfer, debit/credit card, Apple Pay, Google Pay, crypto |
| Customer support hours | Phone/live chat Mon-Fri 10am-2pm AEST; email 24/7 | 24/7 live chat and email |
| Account types | Individual, company, trust, SMSF | Individual, company |
Verdict
Choose Cointree for tax-ready Aussie crypto investing with SMSF support; pick Crypto.com for flexible funding, 24/7 support, and the Visa card ecosystem.
All data points side-by-side
Every verified fact for both platforms. Differences are highlighted.
| Field | Cointree | Crypto.com |
|---|---|---|
| account structure | ||
| Individual account | Yes | Yes |
| Joint account | — | No |
| Company account | Yes | Yes |
| Trust account | Yes | — |
| SMSF account | Yes | — |
| Kids / minor account | No | No |
| asset coverage | ||
| ASX shares supported | — | No |
| ASX ETFs supported | — | No |
| US shares supported | — | No |
| US ETFs supported | — | No |
| Other markets supported | — | |
| Fractional shares (ASX) | — | No |
| Fractional shares (US) | — | No |
| Options trading | — | No |
| CFDs supported | — | No |
| Crypto trading | Yes | Yes |
| Managed funds | — | No |
| Bonds supported | — | No |
| IPO access | No | No |
| costs hidden | ||
| Market data fees | $0/month | $0/month |
| Conditional order fees | $0 | $0 |
| costs visible | ||
| Monthly platform fee | $0/month | $0/month |
| Annual platform fee | $0/year | $0/year |
| Inactivity fee | $0 | — |
| Withdrawal fee (AUD) | $0 | $0 |
| identity and trust | ||
| Legal entity name | Cointree Pty Ltd | Foris DAX AU Pty Ltd |
| AFSL number | — | 467,462 |
| AUSTRAC registration | Yes | Yes |
| Year founded | 2,013 | 2,016 |
| Parent / ownership | Privately owned; founded by Shane Stevenson, led by CEO Jess Renden. Strategic minority investment from Indicia Labs Inc. (Silicon Valley) in 2020. | Foris DAX MT (Malta) Limited (ultimate parent of the Foris DAX / Crypto.com group); Australian entities Foris DAX AU Pty Ltd and Foris GFS Australia Pty Ltd |
| Country of incorporation | AU | AU |
| Public company status | private | private |
| money movement | ||
| Minimum initial deposit | $25 | $0 |
| Minimum subsequent purchase | $0 | $1 |
| Deposit methods | PayID, Osko bank transfer, Cryptocurrency deposit, Cash via convenience stores | PayID, Bank transfer (NPP), Debit card, Credit card, Apple Pay, Google Pay, Crypto deposit |
| Withdrawal time | Same business day (typically within hours) via Osko/NPP | Typically near-instant via PayID/NPP; up to 1-2 business days for standard bank transfer |
| platform ux | ||
| iOS app | — | Yes |
| Android app | — | Yes |
| Desktop platform | No | Yes |
| Demo account | No | No |
| Free real-time market data | Yes | Yes |
| Free research reports | No | Yes |
| 2FA support | authenticator | authenticator |
| Customer support channels | phone, live chat, email, help centre | Live chat (24/7 in-app & web), Email, Phone (cardholders only), Help centre, Social media |
| Support hours (AU time) | Phone and live chat: Mon-Fri 10am-2pm AEST/AEDT; email/help centre 24/7 | 24/7 |
| Education content | structured courses | video + courses |
| tax and reporting | ||
| Australian tax statement | Yes | No |
| CGT calculator / report | Yes | No |
| Sharesight / Navexa integration | Yes | Yes |
| trading mechanics | ||
| Market orders | Yes | Yes |
| Limit orders | Yes | Yes |
| Stop loss orders | Yes | Yes |
| Conditional orders | Yes | Yes |
| Auto-invest / DCA | Yes | Yes |
| Auto-invest sophistication | multiple | multiple |
| After-hours / overnight trading | Yes | Yes |